Last updated: 8 August 2026
These terms govern your use of sarlieskinn.com and any purchase you make through it. By using this website or placing an order, you agree to them. Please read them before you buy.
This website is operated by Sarlie Skinn, a private company incorporated in the Republic of South Africa.
These details are published in accordance with section 43 of the Electronic Communications and Transactions Act 25 of 2002 (ECTA).
By accessing this website, creating an account or placing an order, you confirm that you accept these terms and that you have the legal capacity to enter into a binding agreement. If you do not agree, please do not use the website.
You must be at least 18 years old to place an order. If you are under 18, you may only use this website with the involvement of a parent or guardian.
Our products are complementary health supplements. They are not medicines and are not intended to diagnose, treat, cure or prevent any disease or medical condition.
Information on this website — including articles, ingredient descriptions and references to clinical research — is provided for general information only. It is not medical advice and should not replace consultation with a qualified healthcare practitioner.
Consult your doctor or pharmacist before use if you are pregnant, breastfeeding, immunocompromised, taking chronic or prescription medication, have a diagnosed medical condition, or are giving the product to a child. Discontinue use and seek medical advice if you experience an adverse reaction. Do not exceed the recommended daily dose.
Individual results vary. Nothing on this website is a guarantee of any particular outcome.
We take care to describe our products accurately, but packaging, formulation and labelling may change from time to time. Always read the label on the product you receive before use, and rely on that label rather than this website.
Product images are illustrative. Colours may display differently on different screens.
Products are subject to availability. We may limit order quantities or withdraw a product at any time.
Placing an order is an offer to buy. A contract of sale comes into existence only once we have accepted your order and confirmed dispatch. Automated acknowledgement of your order is not acceptance.
We may decline or cancel an order — before or after payment — where the product is unavailable, where there is an error in the price or description, where we cannot verify your payment or delivery details, or where we reasonably suspect fraud. If we cancel an order you have already paid for, we will refund you in full.
Prices are in South African Rand and include VAT where applicable. Delivery charges are shown separately at checkout before you confirm payment.
We make every effort to price accurately. If a product is listed at an obviously incorrect price due to a technical or human error, we are not obliged to sell at that price. We will contact you to confirm whether you wish to proceed at the correct price, or cancel and refund you in full.
Payment is processed by our third-party payment provider. We do not store your full card details. Your payment is subject to that provider's own terms.
We deliver within South Africa. Estimated delivery times are shown at checkout and are estimates, not guarantees. Delays caused by couriers, weather, load-shedding or events outside our control are not our responsibility, though we will help you trace a delayed parcel.
Risk in the goods passes to you on delivery. Please inspect your parcel on arrival and tell us within 7 days if anything is damaged, missing or incorrect.
It is your responsibility to give us a complete and accurate delivery address. We are not liable for parcels delivered to an address you supplied incorrectly.
Because our products are ingestible health supplements, we do not accept returns or exchanges for change of mind, and we cannot resell returned stock. This is a health and safety measure.
We will replace or refund a product where:
To claim, contact us through our contact page within 7 days of delivery, quoting your order number and attaching photographs of the product and packaging. Approved claims are refunded to the original payment method or replaced, at your election.
Nothing in this clause limits your rights under South African law. The Consumer Protection Act gives you the right to receive goods that are of good quality, in good working order and free of defects, and to return defective goods within six months of delivery for a repair, replacement or refund. Where the Consumer Protection Act or the Electronic Communications and Transactions Act gives you a right that conflicts with these terms, that law prevails.
You are responsible for keeping your account password confidential and for all activity under your account. Tell us immediately if you believe your account has been accessed without your permission.
We may suspend or close an account that is being used fraudulently or in breach of these terms.
You may not:
All content on this website — including the SarlieSkinn name and logo, Internal Skincare™, Probioderm™, product photography, text, layout and design — is owned by us or licensed to us and is protected by copyright and trade mark law.
You may view and print pages for your own personal, non-commercial use. Any other use — including reproduction, distribution or adaptation — requires our prior written consent.
Third-party trade marks such as HOWARU® and Enovita® remain the property of their respective owners and are used with permission or as permitted by law.
This website may link to third-party sites. We do not control them and are not responsible for their content, products or privacy practices. Links are not an endorsement.
To the maximum extent permitted by law, we are not liable for any indirect, incidental, special or consequential loss arising from your use of this website or our products, including loss of profit, data or goodwill.
Where we are found liable, our total liability is limited to the amount you paid for the order giving rise to the claim.
Nothing in these terms excludes or limits liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot lawfully be excluded under the Consumer Protection Act.
You agree to indemnify us against any claim, loss or expense arising from your breach of these terms or your misuse of this website.
We process personal information in accordance with the Protection of Personal Information Act 4 of 2013. See our Privacy Policy for details of what we collect, why, and your rights.
We may amend these terms from time to time. The version published on this page at the time you place an order is the version that applies to that order. Please check this page before ordering.
If any provision of these terms is found to be unenforceable, the remaining provisions continue to apply. Our failure to enforce a right is not a waiver of that right.
These terms are governed by the laws of the Republic of South Africa. You agree to the jurisdiction of the South African courts.
If you have a complaint, please contact us first through our contact page — most issues are resolved quickly. You also have the right to refer a consumer complaint to the National Consumer Commission or to an accredited consumer goods ombud.
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SARLIESKINN® 2026